Category: Case Studies

Introduction

Scaling artwork delivery without increasing operational complexity

Princes Group manages a high volume of packaging artwork across multiple brands and SKUs, requiring coordination across parallel projects, multiple approval stages, and tight delivery timelines.

As artwork demand increased, the organisation needed a more efficient and scalable way to manage projects, approvals, and timelines, without adding headcount or compromising control.

The Challenge

Replacing a discontinued workflow system while maintaining operational continuity.

Artwork operations at Princes were managed through a combination of disconnected tools and manual tracking, primarily Excel. This created duplicated work, inconsistent project oversight, and limited transparency across teams and stages. As volume and complexity grew, V1–FTP timelines extended, late-stage changes increased, and overall capacity became constrained. Scaling output within this setup would have required additional operational resources, limiting the team’s ability to absorb further demand.

The Solution

A single, standardised system for artwork operations

Princes implemented WAVE by 5Flow as the central system for managing artwork delivery. Projects, stages, files, and approvals were consolidated into one standardised workflow, replacing fragmented tools and manual coordination.

This provided end-to-end visibility across artwork projects, reduced duplication, and embedded a consistent operating model for planning, execution, and approval as volumes increased.

The Result

Higher throughput with better control and delivery performance

Princes Foods UK increased artwork capacity by 50% while improving speed, control, and approval quality, without adding operational complexity. The new operating model enabled teams to handle more artwork in parallel, reduce rework, and meet performance targets with greater confidence.

• Fewer late-stage revisions

• +50% artwork capacity

• Faster V1–FTP delivery

• Less manual duplication

Introduction

Ensuring operational continuity through a rapid transition to a future-proof workflow platform.

Trolli required a reliable workflow management platform to ensure continuity and long-term stability after its previous solution was discontinued. Maintaining ongoing operations while transitioning to a modern, scalable system was a key priority.

5Flow supported Trolli with the implementation of a customized workflow environment, enabling a smooth transition into a future-ready platform without disrupting existing processes.

The Challenge

Replacing a discontinued workflow system while maintaining operational continuity.

Trolli needed to transition away from an existing workflow portal that was no longer supported. The priority was to ensure continuity of ongoing processes while moving to a reliable and future-ready platform, without disrupting daily operations.

The Solution

Implementation of a customized workflow environment tailored to existing processes.

Flow implemented a customized WAVE environment designed to integrate Trolli’s existing workflows into a stable, production-ready system. The solution enabled a seamless transition into the WAVE 3 live environment while preserving established processes and operational structures.

The Result

A stable, scalable workflow platform supporting long-term operational reliability.

Trolli continues to operate without disruption on a modern workflow platform that supports efficient process management and provides a reliable foundation for future growth. The new environment strengthens system stability and enables ongoing optimization of workflow operations.

Introduction

Scaling control across Europe

Operating in 21 European countries across 11 product categories, including licensed products, PXG Pharma manages a complex and highly regulated packaging environment. As the portfolio expanded, the organization required a structured and scalable approach to artwork approvals, ensuring consistency, transparency, and regulatory control across markets.

The Challenge

From fragmented systems to compliance risk

Artwork approvals spanned multiple countries, product types, and external partners. Processes were managed across disconnected systems and manual touchpoints, limiting visibility and increasing coordination effort.

In a regulated pharmaceutical landscape, fragmented workflows don’t just slow teams down, they introduce compliance risk. PXG Pharma needed a harmonized framework that would standardize approvals, reduce errors, and create a clear governance structure across Europe.

The Solution

A centralized artwork management framework built on WAVE

PXG Pharma implemented a centralized artwork management platform to streamline the full packaging lifecycle, from content approval through prepress sign-off.

Three structured workflows were introduced and embedded into daily operations as standard operating processes. These workflows established:

• Clear roles and approval responsibilities
• Transparent review and comment tracking
• Defined process steps across markets
• Secure collaboration with external partners

The new framework significantly reduced manual coordination and created a unified, Europe-wide approach to artwork approvals.

The Result

Standardized processes delivering measurable impact

With harmonized standard operation proccess-based workflows in place, PXG Pharma achieved:

• Reduced errors and rework
• Greater visibility and control across stakeholders
• More predictable and efficient approval cycles
• Improved alignment between internal teams and external partners

The impact of these standardized workflows has been so significant that PXG Pharma is now moving forward with the development of a dedicated validated workflow, designed to replicate and formalize the same efficiency, control, and compliance benefits within a fully validated framework.

By transforming fragmented processes into a centralized and standardized system, PXG Pharma has strengthened governance, improved packaging quality, and created a scalable foundation for compliant growth across Europe.